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NHS Complaints Advocacy and Support Service (POhWER)

POhWER offers free, confidential information, advice and advocacy to anyone who has had problems with care or treatment from the NHS. We support people through the NHS complaints procedure either through self-help information or with the support of an advocate working with the person to make sure their voice is heard.

We can support with complaints about any NHS treatment including Hospitals, GPs, Dentists and Opticians (if they have provided NHS treatment or services). We can also help with joint health and social care complaints.

POhWER is a Community Information Point. (Telephone access)

Who to contact

Contact Name
POhWER Dudley
Contact address
PO Box 14043,
BIRMINGHAM,
West Midlands.
Contact postcode
B6 9BL
Telephone
0300 456 2370
Fax
0300 456 2365
E-mail
pohwer@pohwer.net
Website
httpS://www.pohwer.net

Where to go

Name of venue
POhWER NHS complaints advocacy service,
Address
PO Box 14043,
BIRMINGHAM,
West Midlands.
Postcode
B6 9BL
Notes

Please contact us or browse our website www.pohwer.net for details of local drop ins.

Facilities
Disabled toilet
Parking available

Time / Date Details

Time of day
Morning, Afternoon
Days of Week
Monday, Tuesday, Wednesday, Thursday, Friday
Time and Session Info
Our helpline is open Monday to Friday 8.00am-6.00pm

Other Details

Costs

Costs:
Free

Availability

Referral required
No
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