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Dudley Dementia Gateway Services - Dudley MBC

Dudley MBC has two 'Dementia Gateways' situated in central and south of Dudley borough. The gateways support people diagnosed with dementia, their families and carers. They are staffed by people from Dudley NHS, the council's adult social care team and work closely with 'Alzheimer's Society' and the wider community.

The Gateways offer access to a wide range of support for a person living with dementia. It is intended that once an individual has been referred to a gateway, contact and support will be maintained indefinitely. The support offered focuses around three key areas;

  • prevention - providing information about dementia; advice, support and guidance on living well with dementia and signposting to other helpful services (i.e. telecare, home safety, support groups. Support to advocate on behalf of someone concerned about loosing their memory who may seek advice from their GP and may need support whilst undergoing medical assessments to obtain a confirmed diagnosis of dementia is also available,
  • daytime respite (short or longer term)- each gateway offers support sessions according to the need of the person. There is a menu of day time opportunties that a person with dementia can access either on a "pop-in" basis, a short period of time or attend more regularly. This service also provides respite to carers from their care responsibilities. There is a range of activities and therapies on offer i.e. craft, exercise, music, gardening to name a few. A mid-day meal can also be provided.
  • end of life support - each gateway is able to work with the person living with dementia, their family and carers to to help people remain living in their own homes for as long as possible. The gateways work closely with palliative care services and provide ongoing support to family and carers during distressing times.

Dudley Dementia Gateway Service is a Community Information Point. (For people who access services at the centre)

Crystal Gateway is a Safe Places Venue.

Who to contact

Contact address
Dementia Gateway Service,
Enabling Community Support Office,
Sheffield Street,
Quarry Bank,
West Midlands.
Contact postcode
01384 816039
Dementia Gateways

Where to go


The gateways are located across Dudley Borough as follows

  1. Crystal Gateway (Central Dudley) DY8 4BP
  2. Brett Young (South Dudley) B63 3ST
Disabled toilet
Wheelchair accessible
Parking available
Toilet facilities
Facilities Notes
The dementia gateway centres are dementia friendly designed.

Time / Date Details

Time of day
Morning, Afternoon
Days of Week
Sunday, Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
Time and Session Info
Monday-Friday (Brett Young and The Crystal Gateway 8.30am-4.30pm)
Saturday and Sunday (The Crystal Gateway 8.30am-4.30pm)

Other Details


The dementia gateway service is a chargable service based on need


Referral required
Referral Details

To access the dementia gateway the person must have a diagnosis of dementia and an assessment of need will be required.

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