Accessibility Statement

Accessibility statement for dudleyci.co.uk

This accessibility statement applies to dudleyci.co.uk

This website is managed by Senses Web Solutions on behalf of Dudley Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

• change colours, contrast levels and fonts
• zoom in up to 400% without the text spilling off the screen
• navigate most of the website using just a keyboard
• navigate most of the website using speech recognition software
• listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet’s My Computer My Way has advice on making your device easier to use if you have a disability.

Compliance status
The website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content
Non-compliance with the accessibility regulations
• WCAG 1.4.13 Content on Hover or Focus: Dismissible, Hoverable, Persistent (Manual)
o All pages, when the mouse hovers over links along the top of the webpage, there is no way to dismiss the dropdown options
o Content that appears when an element gets keyboard focus or on mouse pointer hover can confuse users as they may not have intended to trigger an action or may not notice that new content has appeared. This functionality may not show on mobile devices.
The above will be resolved by 19th April 2024.

• WCAG 4.1.2 Name, Role, Value: ARIA roles used must conform to valid values (Axe)
o All pages.
o Incorrect use of ARIA attributes can cause conflicts with semantic HTML elements which may cause errors in assistive technology and make accessibility worse for a user. ARIA defines which attributes are allowed and where.
The above will be resolved by 19th April 2024.

• WCAG 4.1.2 Name, Role, Value: Elements must only use permitted ARIA attributes (Axe)
o Home page
o Incorrect use of ARIA attributes can cause conflicts with semantic HTML elements which may cause errors in assistive technology and make accessibility worse for a user. ARIA defines which attributes are allowed and where.
The above will be resolved by 19th April 2024.

• WCAG 1.4.10 Reflow
o All pages, at 400% zoom and on a small screen (320 x 256 pixels) content does not reflow.
o Reflow or ‘responsive web design’ helps users with low vision who may need to enlarge text on a webpage and read it in a single column without scrolling in more than one direction. It also helps users who are viewing the page on a mobile device.
o If a page does not support reflow it can appear smaller and more difficult to use or content may be cut off.
The above will be resolved by 30th April 2024

• WCAG 2.1.1 Keyboard
o The accessibility icon on the right-hand side of the webpage cannot be accessed using the keyboard
o As an alternative, there is an accessibility text button at the top of the webpage that is accessible using the keyboard
Awaiting a resolution date

The content is not within the scope of the accessibility regulations
• PDFs

This website contains some older PDF documents, which have been uploaded by other organisations to give you more information about their own activities, groups or services.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Please contact the relevant organisation directly for more information if you cannot access older PDFs.

Preparation of this accessibility statement
This statement was prepared on 15th June 2021. It was last reviewed 11th April 2024.

This website was last tested on 11th April 2024.

The test was carried out by Senses Web Solutions

Feedback and contact information
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements please email dudleycommunity.directory@gll.org.

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille please email dudleycommunity.directory@gll.org. We’ll consider your request and get back to you as soon as possible.

Enforcement procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018(the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).